Provider and service
Dexter is cloud software operated by 4NODOS S.A.S., tax ID 902.013.891-4, at CR 13 CL 84 B 72, Barranquilla, Atlántico, Colombia. It helps companies manage quotations, services, routes, storage, documents and related operations.
Anyone contracting for a company must be authorized to represent it. Users must protect their credentials and use their assigned permissions. Companies are responsible for lawful instructions and the data they provide.
Subscription offer
The monthly plan costs COP 49,900 and includes all plan modules, up to five administrative users including the owner, and fifteen operational users per company. Unlimited storage, messaging or AI consumption is not promised.
The approved tax treatment for this service is cloud computing SaaS excluded from VAT under article 476(21) of Colombia's Tax Statute. Accepted subscription details identify the period and offer.
Acceptance and payments
Contracting requires a verified email and an additional single-use code linked to the agreement version. Data processing authorization, marketing preferences and recurring payment authorization are separate decisions.
The selected payment operator is Mercado Pago. Billing requires a compatible subscription payment method and explicit recurring authorization. An individual PSE payment does not by itself authorize automatic debits. Registration or reading this page does not create a charge.
Renewal, overdue payments and cancellation
The subscription is monthly without a minimum term. The first charge is due on activation; no free trial is implied. You can cancel renewal and retain access through the paid period.
There are eight full calendar days of grace starting the day after the due date. Suspension begins on day nine with notice, using Colombia time. Payment retries do not restart the grace period.
Termination and information return
You have thirty calendar days from effective termination to export company information through an authorized request. Expiration of a download link does not shorten this window. Support handles export incidents.
Retention for obligations, claims or evidence follows the data policy. Cancelling renewal does not promise simultaneous deletion of every operational and backup copy.
Automated assistance and third parties
Some features use Google Maps, messaging and AI providers as described in the data policy. Review AI suggestions before using them; they may contain errors.
4NODOS does not use customer data to train its own models. The service does not replace professional decisions, tax obligations or company validation. Maps information is used under the linked Google terms.
Support, rights and changes
Support: soporte@dexter.com.co and +57 3015575116, Monday through Saturday, 8 a.m. to 5 p.m., Colombia time. Absolute availability or an unagreed resolution time is not promised.
Material changes will be communicated and acceptance requested where appropriate. Each acceptance retains its associated version. These terms do not exclude mandatory rights under Colombian law.